Return and Warranty Policies

Last update date: 11-14-23

Thank you for choosing Miartesaniaen3D for your 3D adapter needs. We strive to provide the highest quality products and exceptional service to our customers. Below we detail our return and refund policy to ensure a transparent and satisfactory shopping experience.

1. Returns:

  • We accept returns within 30 days of receiving the product.
  • To be eligible for a return, the product must be unused and in the same condition in which you received it.
  • Personalized or modified products are not eligible for returns.

2. Return Process:

  • To initiate the return process, please contact our customer service via [email/phone] within the specified return period.
  • We will provide detailed instructions on how to ship the product back safely.

3. Return Shipping Costs:

  • Customer is responsible for return shipping costs, unless the return is the result of our error or a defective product.

4. Inspection and Approval:

  • Upon receipt of the returned product, we will conduct an inspection to verify its condition.
  • If the return meets our policies, we will process the appropriate refund or replacement.

5. Refunds:

  • Refunds will be processed within [number] business days after return approval.
  • The refund will be made through the same payment method used in the original purchase.

6. Defective or Damaged Products:

  • If the product you received is defective or damaged, please inform us immediately so that we can resolve the problem.

7. Cancellation of Orders:

  • Orders can be canceled at no additional cost within [number] hours of placing the order.

This return and refund policy is subject to change without prior notice. We recommend that you check this page regularly for updates. For any additional questions or clarifications, do not hesitate to contact us.

Sincerely,

CEO Miartesaniaen3D

Warranty:

  1. Warranty period:

    • We offer a 6 month warranty for manufacturing defects.

  2. Warranty Claim Process:

    • To make a warranty claim, please contact us via [email/phone] providing details and photos of the problem.
    • We will evaluate the claim and provide you with instructions for replacement or repair.

  3. Warranty Exclusions:

    • The warranty does not cover damage caused by misuse, abuse, accidents or normal wear and tear.

Additional notes:

  • All returns and warranty claims are subject to inspection before being processed.

  • The refund will be made using the same payment method used in the original purchase.

  • We reserve the right to update this policy at any time.

Thank you for choosing Miartesaniaen3D.

We are committed to offering quality products and exceptional services. If you have any questions or concerns, please do not hesitate to contact us.

Sincerely

CEO Miartesaniaen3D